Cisco Systems

Cost effective communication solutions from Cisco Select Certified Partner is a Cisco Select Certified Partner, provide best of breed and cost effective communication solutions to help streamline operations and improve communication and efficiency.

Cisco unified communications Cisco unified communications solutions provide an integrated communications strategy and architecture, helping enable the secure combination of voice, video, data, and mobility applications within an integrated and intelligent network.

Today, business owners understand that Internet Protocol (IP) based solutions over a converged voice and data network are the best choice to replace ageing telephone systems.

Small Business Solutions The Cisco Unified Communication 500 series is an easy-to-manage platform using business-class, Unified Communications technologies to support up to 50 users via a single integrated solution. This solution eliminates the need for multiple servers and integrates; voice, data, voicemail, automated attendant, video, security and wireless network capabilities. It also integrates with existing desktop applications such as calendar, email & CRM programs.

Ensure you get complete protection specialise in Business Continuity services to the SME market. Partnering with world leading IT security solutions specialists Microsoft, Sophos and Unitrends, we provide complete protection, rapid onsite & offsite data recovery, reliable disaster planning and minimal downtime in the event of a disruption to your normal business operations.

When disruption occurs, we will manage the recovery of your systems, software, data and telecoms, and provide you with an alternate workplace.

Why do I need to implement business backup and disaster recovery systems?

Your organisations servers, systems and data are the lifeblood of your business, and maintaining the continuity of these business systems is a complex, and full time endeavour. There are often hundreds of servers or sub-components that can fail; and many more ways that environmental and human factors can trigger such failures. It is impossible predict in which manner the next failure might occur. But it can be surprisingly straightforward to implement appropriate protections that will limit the occurrences—and the impact of the inevitable failures.

In addition to the recovery of data and systems, organizations must also implement preventative measures. The objective of these measures is to prevent a disaster situation in the first place. These may include some of the following:

  • Local mirrors of systems and/or data and use of disk protection technology such as RAID Surge Protectors
  • Uninterruptible Power Supply (UPS)
  • Backup Generator to keep systems going in the event of a power failure.


Let us manage your IT

Let Us Manage Your IT

Micross IT understand how important IT is in relation to staff morale, customer satisfaction and overall business performance. That is why we offer instant access to quality support.
Our support framework is designed to proactively manage your network in order to minimise problems, helping you to maximise system availability.


We provide remote, telephone and on-site support to ensure your issues are dealt with effectively via trained engineers. All support calls are logged through our system to ensure complete visibility, and every client has a dedicated account manager to ensure client service levels are maintained.

Our Cisco and Microsoft qualified engineers provide you with complete peace of mind by taking responsibility for the smooth running of your systems.

This is complemented by a dedicated account manager who liaises and communicates with you on a regular basis. This enables us to keep you informed of events and also take a proactive view of your business to ensure you are getting the most from your IT.

Support Framework

We adopt a first class, personalized service to each and every one of our clients, regardless of size.
Through the introduction of automated procedures and early warning mechanisms we design and tailor an appropriate support framework to proactively manage your network. Delivering maximum system availability and minimum disruption to key systems.

Key Features

  • Dedicated account manager
  • On site engineers as required
  • 24/7 monitoring of critical applications
  • Guaranteed response times
  • Automated checks of critical applications
  • System updates/service pack installations
  • Telephone support desk service
  • Scheduled site visits and updates services
  • Remote support capabilities
  • Free IT Health Check
As part of our service we offer a free health check and strategic review. This enables both parties to understand the current infrastructure, whilst providing the framework to deliver on-going proactive support and advice.

Call us on to arrange your free health check.

  • Instant support access
  • Qualified engineer support
  • Guaranteed response times
  • Dedicated account manager
  • 24/7 application monitoring

Dress for success

When you have your own home business it is all too easy to slip into the mentality that “nobody sees me, what does it matter what I wear”? Believe me it matters a whole lot, especially to your subconscious!

Imagine how you would feel if you were still wearing your pyjamas or your usual sweats when you received an urgent phone call to meet one of your customers or even worse, a potential client arrived at your door! How would you feel? Would you feel totally confident in your abilities or would the situation knock your confidence a bit? Why take the risk? Surely you have smart casual clothes that make you feel good about yourself that you could wear while working in your home office.

Part of the work at home battle is to feel confident about what you are doing and when things go wrong, the last thing you need to do is to look in the mirror and think, “I do look like a failure” or “I wish I was better dressed” like we all have done at one time or another.

How many times have you thought about a household job to do when you are supposed to be working at your desk? I would bet almost everyone who works from home has had these thoughts and most have even acted on these thoughts. This is because your subconscious is telling us that because we are in our normal house clothes and we are in the house we should be working on the house, doing our usual household routines. We need to train our self-conscious to forget about household chores and to concentrate on building our business into a success and part of this re-training is to dress appropriately for working in our home office.

When we work in an office or an outside business environment we usually get dressed up for work and then when we get home we change into something more comfortable. When we decide to work from home our “office” clothes are resigned to the back of the wardrobe and we automatically start wearing our usual around the house clothes.

Why do we do this? Is it because we get sucked into the “I’m at home so I dress like I do when I’m at home” syndrome? Why put ourselves at disadvantage, dress the part, dress for success, your success!

At times we all need to elaborate our experience to get the job, its not that you don’t have confidence in your abilities, its just that you’ve never done this type of job before. Imagine trying to convince someone to give you the job while wearing your sweat pants and then imagine convincing them to hire you wearing your smart business wear? It doesn’t need to be a suit, just so long as you are smart. Which situation would win hands down?

You see actors and actresses putting on their costumes to play a part that is the total opposite of their personalities but once they put on that costume, they become the part, they live and breath the part. The same can be said about you, when you start out you are full of enthusiasm for your new ventures but as time goes on, reality hits and you realise that you really are running a business with bills to pay, products and/or services to sell and customers to find and satisfy. For many of us it’s a new territory that we are in. Become an actor, put on your business clothes and become the businesswoman that you dream about being. For a while you will be acting but before long you when you put on your working clothes you will suddenly realise, you are that businesswoman with or without the costume and a successful one at that!

Go on dig out your home business clothes that are lingering at the back of your wardrobe and start wearing them. Just feel the difference it makes to your attitude towards your business abilities and then act on these feelings. You are a success, you just need to start to look like it and when you do, business world watch out!